How To Fix Recover FTM 2019 Icon On The Desktop Screen

Recover Ftm 2019 Icon

Have you lost the Family Tree Make 2019 icon from your PC and therefore you are searching for the most appropriate solution to be able to Recover FTM 2019 icon? Well, then here we have good news for you in this post you will surely be provided with the topmost instructions on how to get access back to FTM 2019 within the least time possible.

NOTE: You should know that this post is for those using Windows PC only.

In the following steps below you will learn how to fix the Lost FTM icon on your Windows PC. However, if you do not want to work on the steps then you can just directly have FTM support help fix the issue for you. Additionally, the following method can be used for version FTM 2017 also.

Recover FTM 2019 Icon From The Desktop Screen

Firstly check the Program list:

  • First of all, you must check if your computer still has the program installed in your computer.
  • And then you should click on the Windows logo, you will see it located in the bottom left corner of the displayed page. After that, you will need to search for Family Tree Maker 2017/2019. Now when you see the FTM 2019 in the given list you should click on the ‘Open file location’ option.
  • Next, you need to right-click on the icon, then click on the ‘Send to’ button and then go to select ‘Desktop’ (create a shortcut).

Secondly, get a replacement copy from MacKiev:

You can go to the MacKiev replacement centre and then get a copy of your FTM software. You must now select the version of FTM that you need to get a copy of.

Now soon after you provide the correct information to MacKiev you will receive a link to download the software.

Family Tree Maker 2017 And 2019 Installation Process 

Follow the given installation instructions to install the Family Tree Maker 2019 or FTM 2017:

  • You must first click on FTM2019.exe and then press the ‘Install’ button. And now the software will ask if you if you have your FTM files in the backup mode or not. “Do you have your data backed up?” But if you have not done it already, then you will first need to back up your data as you wouldn’t want to lose important details. Furthermore, in case your software gets locked then you can choose to reuse this data to restore your tree since you now have the software installed already. Alternatively, you would also get a pop-up asking if you would like to remove or repair it. You would lose your software if you choose to remove it therefore you must be careful.
  • And now you must select the ‘Repair your tree’ option and then it will be repaired and installed as well. You will find that this is the easiest way to have your FTM software repaired.

NOTE: Well, after your Family Tree Maker icon has been repaired you might need to restart your computer and then try and open the software following with browsing your trees.

By now you should be over with the problem and should be able to work again on your FTM. But if not so and you still face some sort of issues then you can contact MacKiev Support right away.


We hope that you found this blog useful and that you were able to get the problem fix easily and Recover FTM 2019 icon. Nevertheless, for any further solutions and assistance, you can always get in touch with the Genealogist Support Number  +1-800-566-7300  or you would even use the ‘Live Chat’ option. The experts are available 24/7 and they will surely assist you accordingly with the most suitable and appropriate solutions immediately.


Q1: How to Recover FTM 2019 icon?

Answer:- First, you should check if the software on your Windows PC is active and in case you have entered ‘Family Tree Maker’ then you might not be able to view the icons. Therefore, on your keyboard, you should press the Windows and R keys simultaneously. And now you will have the ‘Run’ box appearing on your screen. Furthermore, you just got to click on ‘Enter’ after you have typed appwiz.cpl.
After doing so you will see a display list of all the programs on your computer. You now need to check if FTM 2017 is also included in the given list.
Now if you see the software then you should press the Windows key once and alternatively type FTM.exe. After which you will see a display of software options which you can choose from.

Q2: How do I restore my FTM backup?

Answer:- You would need to open FTM then click on the ‘File’ option and then click on ‘Restore’.
Next, in the ‘Choose File to Restore’ windows, you will need to navigate to the location of the backup files, select it and then click on the ‘Open’ button.
After that, in the ‘Name for Restored file’ window, you must enter a name as well as choose a location for the file and then just click on ‘Save’.

Q3: How do I log into family tree maker?

Answer:- First of all, you will need to click on the ‘FamilySearch’ icon that is at the top right corner of the FTM window.
And then you must choose the ‘Login’ button from the pop-up menu.
Next, you should enter your FamilySearch username and password in the given field that appears.
At last, you just got to click on the ‘Sign In’ button.

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